Privacy Policy

1. Who we are

This website is operated by Little Moo Limited.

For the purpose of this policy, “Little Moo Group”, “we”, “us” or “our” refers to Little Moo Limited and its group divisions where relevant.

Little Moo Group is the trading group for Little Moo Media, Little Moo Hosting, Little Moo Print and Little Moo Connect.

2. What information we may collect

We may collect personal information when you:

• Visit our website
• Submit a contact form
• Email us
• Request information about one of our services
• Become a client of one of our divisions
• Interact with us on social media
• Subscribe to updates or communications, where available

The information we collect may include:

• Your name
• Business name
• Email address
• Phone number
• Website address
• Details about your enquiry
• Information you choose to provide in messages or forms
• Technical information such as IP address, browser type, device type and website usage data

3. How we use your information

We may use your personal information to:

• Respond to your enquiry
• Provide information about our services
• Manage client relationships
• Improve our website and services
• Keep records of communication
• Send service-related updates
• Maintain website security
• Comply with legal, accounting or regulatory obligations

We do not sell your personal data.

4. Lawful bases for using your information

We only use your personal information where we have a lawful reason to do so. This may include:

• Consent — where you have clearly agreed to us using your information
• Contract — where we need your information to provide a service or respond before entering into a service agreement
• Legitimate interests — where we use information in a reasonable way to operate and improve our business
• Legal obligation — where we are required to keep or process information by law

5. Who we may share information with

We may share limited personal information with trusted service providers where necessary to operate our business. This may include providers of:

• Website hosting
• Email services
• Accounting and bookkeeping software
• Payment processing
• Analytics
• Security tools
• Project management or client support systems

We only share information where needed and expect providers to handle information securely.

6. How long we keep information

We only keep personal information for as long as necessary. The length of time depends on why the information was collected, whether we are providing services, and whether we need to keep records for legal, accounting or business reasons.

7. Cookies and analytics

Our website may use cookies and similar technologies to help the site work properly, understand how visitors use the website and improve the browsing experience.

More information is available in our Cookie Policy.

8. Your data protection rights

Depending on the circumstances, you may have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where consent is the lawful basis
• Request a copy of your information in a portable format

To exercise your rights, contact us at contact@littlemoogroup.com.

9. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

10. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page.