Legal Information
Accessibility Statement
At Little Moo Group, we are committed to providing an accessible and inclusive digital experience for all users, including those with disabilities. This statement outlines our accessibility standards, features, and support processes.
Our Commitment to Accessibility
Little Moo Group is committed to making our website accessible to all users, including those with disabilities. We believe that digital accessibility is not just a legal requirement—it's a fundamental aspect of creating an inclusive and welcoming experience for everyone.
We actively work to improve the accessibility of our website, regularly testing with users and assistive technologies. If you encounter any accessibility barriers, we encourage you to contact us immediately so we can work towards a solution.
Accessibility Standards We Follow
We comply with the following accessibility standards and legal requirements:
- WCAG 2.1 Level AA: We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, an internationally recognized standard for web accessibility
- Equality Act 2010: We comply with UK accessibility requirements under the Equality Act 2010
- Americans with Disabilities Act (ADA): We aim to meet accessibility standards under the US ADA
- Web Accessibility Directive: We follow relevant EU accessibility directives
Accessibility Features Available
Our website includes comprehensive accessibility features to support all users:
Visual and Design Accessibility
- Readable text: We use clear, legible fonts with sufficient contrast (at least 4.5:1) between text and background colours
- Resizable text: Text can be resized up to 200% using browser controls without loss of functionality
- Colour independence: Important information is not conveyed using colour alone; we use text labels and other indicators
- Focus indicators: Clear visual indicators show which element has keyboard focus
Keyboard Navigation
- Keyboard accessible: All functionality and interactive elements are fully accessible using keyboard alone (no mouse required)
- Skip links: A "Skip to main content" link at the top allows keyboard users to bypass repetitive navigation elements
- Logical navigation order: Navigation follows a logical, predictable order that makes sense to keyboard users
- Tab order: Interactive elements can be navigated in a sensible order using the Tab key
Screen Reader Support
- Semantic HTML: We use proper semantic HTML5 elements that screen readers can correctly interpret
- Alternative text: All images and icons have descriptive alt text for screen reader users
- ARIA labels: We use ARIA (Accessible Rich Internet Applications) labels and descriptions where appropriate to enhance screen reader functionality
- Heading hierarchy: Pages use proper heading hierarchy (H1, H2, H3) to help screen reader users understand page structure
Content Accessibility
- Plain language: We use clear, plain English avoiding unnecessary jargon where possible
- Descriptive links: Links use descriptive text rather than generic "click here" phrases
- Form accessibility: All form fields have clear labels and error messages
- Readable layout: Content is organized in a clear, predictable layout that's easy to scan
Known Limitations
We continuously work to improve our website's accessibility. However, we acknowledge that some external content or third-party services may not meet our accessibility standards. If you encounter any accessibility barriers, please let us know.
Report Accessibility Issues
If you experience accessibility barriers while using our website, we want to know. Please contact us using any of the methods below:
- Email: contact@littlemoogroup.com (Subject: Accessibility Issue)
- Phone: Contact our team to discuss accessibility concerns
- Contact form: Use our main contact page to submit an accessibility report
When reporting an accessibility issue, please include:
- The page URL where you encountered the issue
- A description of the accessibility barrier
- The assistive technology or browser you're using (if applicable)
- Steps to reproduce the issue
We aim to respond to accessibility reports within 5 working days and will work with you to find a solution.
Questions About Accessibility?
If you have any questions about our accessibility commitment or need support accessing our website, we're here to help.